Empathy in Customer Service Daily Practices for Success Language: English | Size:714.82 MB Genre:eLearning
Files Included :
1 - Course Overview.mp4 (13.51 MB) MP4 3 - Day 1 How to Give People the Attention They Deserve.mp4 (118.73 MB) MP4 5 - Day 2 Stop the Habits that Harm Your Communication.mp4 (99.91 MB) MP4 7 - Day 3 How to Clarify Customer Needs and Wants Quickly.mp4 (52.07 MB) MP4 9 - Day 4 How to Prevent Misunderstandings.mp4 (48.74 MB) MP4 11 - Day 5 Why and How to Acknowledge Emotions in Communication.mp4 (39.37 MB) MP4 13 - Day 6.mp4 (52.82 MB) MP4 15 - Day 7 The 1 Thing You Need to Succeed.mp4 (31.8 MB) MP4 17 - 5 Skills You Need to Succeed in Customer Service.mp4 (144.43 MB) MP4 19 - Phrases to Avoid When Talking to Customers.mp4 (113.42 MB) MP4