Empathy in Customer Service Daily Practices for Success
Language: English | Size:714.82 MB
Genre:eLearning
Files Included :
1 - Course Overview.mp4 (13.51 MB)
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3 - Day 1 How to Give People the Attention They Deserve.mp4 (118.73 MB)
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5 - Day 2 Stop the Habits that Harm Your Communication.mp4 (99.91 MB)
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7 - Day 3 How to Clarify Customer Needs and Wants Quickly.mp4 (52.07 MB)
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9 - Day 4 How to Prevent Misunderstandings.mp4 (48.74 MB)
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11 - Day 5 Why and How to Acknowledge Emotions in Communication.mp4 (39.37 MB)
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13 - Day 6.mp4 (52.82 MB)
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15 - Day 7 The 1 Thing You Need to Succeed.mp4 (31.8 MB)
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17 - 5 Skills You Need to Succeed in Customer Service.mp4 (144.43 MB)
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19 - Phrases to Avoid When Talking to Customers.mp4 (113.42 MB)
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