Customer Service Skills for Techies

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Files Included :

1 - Overview.mp4 (37.49 MB)
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10 - How to Disagree.mp4 (531.68 MB)
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11 - Listening Skills.mp4 (421.63 MB)
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12 - Stress Management.mp4 (482.25 MB)
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13 - Electronic Communication.mp4 (260.74 MB)
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14 - Incident vs Problem.mp4 (294.71 MB)
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15 - Service Desk Basics Computing.mp4 (578.21 MB)
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16 - Service Desk Basics Computing Part 2.mp4 (487.23 MB)
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17 - Service Desk Basics Computing Part 3.mp4 (647.48 MB)
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18 - Service Desk Basics Data.mp4 (472.93 MB)
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19 - Service Desk Basics Data Part 2.mp4 (675.43 MB)
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2 - Introduction.mp4 (112.79 MB)
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20 - Service Desk Basics Data Part 3.mp4 (645.64 MB)
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21 - Service Desk Basics Computers.mp4 (639.68 MB)
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22 - Service Desk Basics Computers Part 2.mp4 (646.52 MB)
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23 - Service Desk Basics Networks.mp4 (421.07 MB)
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3 - Communication Principles.mp4 (612.13 MB)
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4 - Communication Principles Part 2.mp4 (450.13 MB)
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5 - Communication Principles Part 3.mp4 (527.96 MB)
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6 - Communication Principles Part 4.mp4 (603.76 MB)
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7 - Communication Skills.mp4 (633.22 MB)
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8 - Communication Skills Part 2.mp4 (674.7 MB)
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9 - Emotional Intelligence.mp4 (590.96 MB)
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