Customer Support Technology & Finance

Files Included :

1 Type of Technologies used in Support Center.mp4 (85.33 MB)
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2 Type of Support Channels used in Support Center.mp4 (150.71 MB)
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3 10 Best Customer Support software.mp4 (53.1 MB)
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4 Case Study 1 Selecting the Helpdesk Technology Process to gain insights.mp4 (442.96 MB)
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5 Case Study 2 Use Score Card to select Support Help Desk Vendor.mp4 (471.19 MB)
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6 Section 1 Assignment.mp4 (26.83 MB)
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1 Role Customer Support Manager & KPI in Financial Management.mp4 (88.43 MB)
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2 Case Study 3 How to Prepare a Business case for Help Desk system.mp4 (300.08 MB)
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3 Case Study 4 How to Prepare a Business case for Support Quality Tool.mp4 (113.09 MB)
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4 Case Study 5 How to prepare Support Budget and understand Cost Per Ticket.mp4 (226.03 MB)
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5 Section 2 Assignment.mp4 (32.34 MB)
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