UDEMY Master Course in Customer Relationship Management CRM 5 0 BOOKWARE-iLEARN

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Files Included :

1 Introduction and importance of customer relationship management (CRM) 5 0.mp4 (144.05 MB)
MP4
2 Customer experience management (CXM) & Customer Success management (CSM).mp4 (102.12 MB)
MP4
3 How CRM helps in marketing & how to create customer journey mapping.mp4 (73.87 MB)
MP4
4 CRM Software Overview, How to measure, improve and build CRM.mp4 (130.23 MB)
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5 CRM manager skills and how to become a CRM manager.mp4 (105.08 MB)
MP4