Working with ServiceNow ITSM

Files Included :

1 Introduction.mp4 (5.43 MB)
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2 Course Agenda.mp4 (3.1 MB)
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3 Learning Outcome.mp4 (3.66 MB)
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1 Introduction to ITSM.mp4 (12.89 MB)
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2 ITSM and its Framework.mp4 (8.8 MB)
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3 What is ServiceNow.mp4 (8.77 MB)
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4 ServiceNow PDI.mp4 (22.62 MB)
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5 ServiceNow UIs.mp4 (51.01 MB)
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1 Incident Management.mp4 (35.35 MB)
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10 Demo Change Management.mp4 (104.37 MB)
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11 CMDB CSDM.mp4 (35.13 MB)
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12 Demo CMDB CSDM.mp4 (40.41 MB)
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13 Knowledge Management.mp4 (36.33 MB)
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14 Demo Knowledge Management.mp4 (52.18 MB)
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15 Service Level Management.mp4 (44.38 MB)
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16 Demo Service Level Management.mp4 (64.23 MB)
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2 Demo Incident Management.mp4 (65.01 MB)
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3 Major Incident Management.mp4 (47.41 MB)
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4 Demo Major Incident Management.mp4 (79.78 MB)
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5 Problem Management.mp4 (54.93 MB)
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6 Demo Problem Management.mp4 (84.33 MB)
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7 Service Request Management.mp4 (31 MB)
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8 Demo Service Request Management.mp4 (54.57 MB)
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9 Change Management.mp4 (54.21 MB)
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1 Closure.mp4 (4.04 MB)
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