Customer Service Success Course

Files Included :

1 - Welcome to the Customer Service Success Course.mp4 (140.72 MB)
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2 - Distinguish.mp4 (130.54 MB)
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3 - Review Websites.mp4 (236.31 MB)
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4 - Allow Your Business to Exist.mp4 (235.17 MB)
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5 - Mission and Values.mp4 (203.82 MB)
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6 - The Psychology of your Customers.mp4 (428.02 MB)
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7 - The Psychology of You.mp4 (478.66 MB)
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10 - Verbal and Non Verbal Ques.mp4 (253.64 MB)
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8 - Intelligent Questions.mp4 (195.73 MB)
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9 - Listen Intently.mp4 (150.94 MB)
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11 - Reassure the Customer.mp4 (258.07 MB)
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12 - Respond Quickly.mp4 (150.83 MB)
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13 - Respond Positively.mp4 (206.85 MB)
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14 - Someone Elses Shoes.mp4 (134.3 MB)
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15 - Recall a Similiar Situation.mp4 (63.62 MB)
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16 - Show Concern.mp4 (257.29 MB)
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17 - Repeat The Request.mp4 (114.73 MB)
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18 - Confirm Desired Outcome.mp4 (91.57 MB)
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19 - Repeat The Solution.mp4 (64.1 MB)
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20 - Deliver.mp4 (178.79 MB)
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21 - Anticipate Future Customer Needs.mp4 (118.54 MB)
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22 - Followup.mp4 (229.89 MB)
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