The Ultimate It Administrator Course!

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Your Guide to Mastering IT: Launch your Successful Career with 700+ Lessons

What you'll learn

Learn to configure and troubleshoot network devices.

Gain hands-on experience with Linux server installation, configuration, and management.

Learn to set up and manage services in Windows Server environments.

Perform critical backup, recovery, and security operations.

Explore the core principles of IT infrastructure monitoring.

Understand how to monitor and troubleshoot networks, systems, and services in real-time.

Develop critical communication skills necessary for working in IT teams.

Master the art of writing effective resumes and cover letters tailored for IT roles.

Tackle hands-on projects and real-world labs to simulate common IT tasks.

Practice configuring servers, networks, and services, all while addressing common problems IT professionals face.

Understand the basics of IT security in both networking and system administration.

Learn the basics of working with cloud services and virtualized environments.

Understand the role of cloud computing in modern IT infrastructure.

Understand the basics of network architecture and protocols.

Learn about all core components of modern IT Infrastucture.

Requirements

This course is designed to be accessible to everyone, regardless of prior experience.

Whether you're an absolute beginner or looking to sharpen your existing skills, this course is for you.

A curious mind and a genuine interest in IT are all you need!

Description

Are you ready to dive deep into the world of IT? Welcome to your ultimate IT training experience—a powerhouse 50-hour course packed with over 700 dynamic lessons that cover much of what you need to know to succeed in today's tech-driven world!In this course, you'll master the essentials and beyond, exploring Networking, Linux, Windows, IT Monitoring, Automation, and even Soft Skills like Resumes, Interview Prep, and Communication. We take you from the basics to advanced topics like ZFS file systems, GlusterFS storage, advanced networking architectures, and much more. Each lesson is crafted to be practical, beginner-friendly, and brimming with real-world insights.What You'll Gain:Confidence & Expertise: With hands-on labs, in-depth explanations, and real-world examples, you'll build a solid foundation across diverse IT domains.Career-Ready Skills: From setting up your first server to troubleshooting complex networks and mastering scripting for automation, you'll gain skills that employers want.Job Search Tools: Perfect your resume, cover letter, and interview skills, with insights on networking with hiring managers and securing that dream IT role!Adaptability for the Future: We teach not only today's essentials but also advanced topics like ZFS, virtualization, and containerization to future-proof your skillset.Whether you're a total beginner, an IT student, a career changer, or an industry pro looking to elevate your knowledge, this course has something transformative for you. We've created this journey to help you not just learn IT, but to live IT, turning concepts into competencies and theory into action.Why This Course Stands Out:Comprehensive & Vendor-Neutral: Unlike other courses that focus on just one area or vendor, we cover multiple IT realms to build a versatile skill set. Our approach ensures you're ready to apply your skills to different vendors, operating systems, and environments, so you can confidently work in any IT setting.Whilst some of the labs require a certain vendors product to be used, they are built in a way that will allow you to transfer the skills you have learnt to other vendors seamlessly!All Skill Levels Welcome: No prerequisites are required; we start with the basics and steadily build up to expert-level topics.Real-World Applications: Apply what you learn immediately with real-life examples, scenarios, and practical exercises tailored to industry needs.By the end, you'll be ready to take on an IT role with confidence, from Support Technician to Systems Administrator to Network Specialist and beyond. Take the leap, fuel your passion, and become unstoppable in the world of IT!

Overview

Section 1: Introduction

Lecture 1 Introduction

Section 2: IT Hardware Fundamentals for Beginners

Lecture 2 Introduction to IT Hardware Fundamentals

Lecture 3 Business Internet Services

Lecture 4 Service Level Agreements

Lecture 5 Backup/Secondary Internet Connections

Lecture 6 Firewall Fundamentals

Lecture 7 Modem and Router Fundamentals

Lecture 8 Switch Fundamentals

Lecture 9 UPS Fundamentals (Uninteruptable Power Supply)

Lecture 10 Network Attached Storage (NAS)

Lecture 11 Storage Attached Network (SAN)

Lecture 12 External Hard Drives

Lecture 13 Wireless Controllers

Lecture 14 Wireless Access Points

Lecture 15 Server Hardware

Lecture 16 Windows Servers

Lecture 17 Linux Servers

Lecture 18 Network Cabinets and Server Racks

Lecture 19 IP Security Cameras

Lecture 20 Ethernet Cabling

Lecture 21 Fibre Cabling

Lecture 22 Patch Panels

Lecture 23 Workstation Hardware

Lecture 24 Windows and MacOS

Lecture 25 VoIP Systems

Lecture 26 Faxing

Lecture 27 Mobile Phones

Lecture 28 Printer Fundamentals

Lecture 29 Router, Switch and Wireless Access Point Demo

Lecture 30 The Importance of Network Diagrams

Lecture 31 Beginner Friendly IT Certifications

Section 3: IT Technical Support Fundamentals

Lecture 32 Introduction to IT Technical Support

Lecture 33 How to get the most out of this section

Lecture 34 What are Applications?

Lecture 35 Demo: Install an Application on Windows Server

Lecture 36 Demo: Deploy Applications using Group Policy

Lecture 37 Security Best Practices for Installing Applications

Lecture 38 What is Active Directory?

Lecture 39 Demo: Active Directory - Install on Windows Server 2022

Lecture 40 Demo: Active Directory - User Management

Lecture 41 Introduction to Azure Active Directory (Azure AD / EntraID)

Lecture 42 Backups and Disaster Recovery

Lecture 43 Domains / DNS / Websites / SSL Certificates

Lecture 44 Demo: GoDaddy Domain Registration Website

Lecture 45 Domain / DNS / Websites / SSL Certificates - Common Issues

Lecture 46 Email and Mail Filtering

Lecture 47 Demo: Microsoft 365 Email Filtering

Lecture 48 The Importance of End User Training in Email Security

Lecture 49 File Sharing

Lecture 50 File Sharing - Demonstration

Lecture 51 Onedrive - Demonstration

Lecture 52 Internet / WAN Services

Lecture 53 Microsoft 365 (Formerly Office 365)

Lecture 54 Navigating the Microsoft 365 Admin Center

Lecture 55 Office Productivity Apps for Small Business

Lecture 56 Demo: Microsoft 365 Sharepoint Admin Center

Lecture 57 Getting Started with AzureAD (Now EntraID)

Lecture 58 Getting Started with Microsoft Teams

Lecture 59 Getting Started with Microsoft Exchange Online

Lecture 60 Demo: Microsoft 365 Exchange Admin Center

Lecture 61 Getting Started with Microsoft Intune

Lecture 62 Demo: Microsoft Azure

Lecture 63 Networking Essentials

Lecture 64 Printing (And Faxing)

Lecture 65 Demo: Windows 11 Printer Settings

Lecture 66 Faxes

Lecture 67 Remote Access

Lecture 68 Client-To-Site Virtual Private Networks

Lecture 69 Remote Desktop Services

Lecture 70 Security Fundamentals

Lecture 71 Demo: Windows Server - Microsoft Defender Antivirus

Lecture 72 Understanding the Differences: Antivirus, EDR, and XDR Systems

Lecture 73 Compliance

Lecture 74 Servers / Virtualisation

Lecture 75 Demo: Setup DHCP Role on Windows Server 2022

Lecture 76 Windows Server Versions

Lecture 77 Linux Servers

Lecture 78 Storage

Lecture 79 SSD vs HDD

Lecture 80 Storage - Securing Data

Lecture 81 What is RAID?

Lecture 82 Demo: Software RAID1 Setup in Windows Server

Lecture 83 Voice / Telephony

Lecture 84 Wireless Controllers and Access Points

Lecture 85 Workstations / Standard Operating Environments

Lecture 86 Demo: Check for Windows Updates

Lecture 87 Demo: Powershell and Command Prompt (Windows Tools)

Lecture 88 Demo: Task Manager and Performance Monitor

Section 4: Understanding IT Roles and Tools

Lecture 89 Common Terms in IT

Lecture 90 Types of IT Roles

Lecture 91 Internal vs MSP

Lecture 92 Helpdesk Ticketing Systems

Lecture 93 Demo: Helpdesk Ticketing System

Lecture 94 Remote Management and Monitoring Tools

Lecture 95 ITIL (Information Technology Infrastructure Library)

Lecture 96 Documentation Systems

Lecture 97 Demo: Documentation System

Lecture 98 Password Management Systems

Lecture 99 Other Essential Tools for IT Technical Support

Lecture 100 MSP and MSSPs

Section 5: Troubleshooting Methodology

Lecture 101 Troubleshooting Methodology

Lecture 102 How to be that stand-out employee!

Lecture 103 Ticket Triaging: A Crucial Skill In the realm of IT support, ticket triaging is

Lecture 104 Essential Troubleshooting Tips and Tricks

Lecture 105 Network Diagrams

Lecture 106 Ticket Escalation

Section 6: Building a Homelab

Lecture 107 What is a Homelab?

Lecture 108 Introduction to Course

Lecture 109 Benefits of a Homelab

Lecture 110 Understanding Your Goals: Exploring Different IT Specializations with a Homelab

Lecture 111 Budgeting and Sourcing Equipment

Lecture 112 Setting Up Your Workspace

Lecture 113 Legal and Ethical Considerations

Lecture 114 Servers / Workstations

Lecture 115 Live Demo: My Homelab Low-Cost "Server"

Lecture 116 Operating Systems

Lecture 117 Virtualization Platforms

Lecture 118 Networking

Lecture 119 Using Network Emulators

Lecture 120 Demo: Cisco Packet Tracer (Free)

Lecture 121 Demo: Cisco Modeling Labs (Paid)

Lecture 122 Taking a look at Mikrotik Virtualisation Routers (Free)

Lecture 123 Physical Mikrotik Routers (Paid)

Lecture 124 Additional Free Alternatives

Lecture 125 Network Monitoring

Lecture 126 Free Network Monitoring Tools

Lecture 127 Learning Backups and Disaster Recovery

Lecture 128 VoIP for the Homelab

Lecture 129 Cloud Integration

Lecture 130 Dedicated Storage Solutions

Lecture 131 Low-Cost Additions

Lecture 132 A Handy Tool for learning troubleshooting

Lecture 133 Media - Plex (Free)

Lecture 134 Documenting Your Setup and Building a Portfolio

Lecture 135 Beginner IT Certs to chase with a homelab

Section 7: Backups and Disaster Recovery

Lecture 136 Introduction

Lecture 137 What is a Backup and Why is it Important?

Lecture 138 The 3-2-1-1-0 Rule

Lecture 139 Recovery Point Object and Recovery Time Objective (RPO and RTO)

Lecture 140 Full Backups

Lecture 141 Incremental Backups

Lecture 142 Differential Backups

Lecture 143 Application Backups

Lecture 144 Application Aware Backups

Lecture 145 Backing up Cloud Services

Lecture 146 RAID is not a substitute for Backups

Lecture 147 What are Snapshots?

Lecture 148 Backups and Replication

Lecture 149 Backups and Disaster Recovery

Lecture 150 Block Cloning and Synthetic Backups

Lecture 151 Forward and Reverse Backups

Lecture 152 Continuous Data Protection (CDP)

Lecture 153 Bare Metal Restores

Lecture 154 Backup Software

Lecture 155 Backup Devices

Lecture 156 Cloud Platform Backups

Lecture 157 Cloud Platforms Backups to On-Premise Storage

Lecture 158 Network Device Backups

Lecture 159 Backup Planning

Lecture 160 What is Hot Data, Cold Data and Archive Data?

Lecture 161 Backup Scheduling

Lecture 162 Backup Retention

Lecture 163 Backup Testing

Lecture 164 Backup Encryption

Lecture 165 Backup Security

Lecture 166 Backups and Multi Factor Authentication

Lecture 167 Backup Compliance

Lecture 168 Backup Monitoring, Reporting and Management

Lecture 169 Backup Auditing

Lecture 170 Troubleshooting Backup Issues

Lecture 171 Backup Troubleshooting Methodology

Lecture 172 Demo: Windows Workstation Backup to Cloud

Lecture 173 Demo: Windows Workstation Backup

Lecture 174 IT Backup Horror Story

Section 8: Network Firewalls

Lecture 175 Introduction to Network Firewalls

Lecture 176 Definition and Purpose of Firewalls

Lecture 177 The Role of Firewalls in Network Security

Lecture 178 Comparison of Firewall Types

Lecture 179 Small/Medium Business Network Firewalls

Lecture 180 Enterprise Grade Network Firewalls

Lecture 181 Virtual Firewall Appliances

Lecture 182 Firewall Rules

Lecture 183 Virtual Private Networks

Lecture 184 Additional Services

Lecture 185 Cisco ASAv Example

Section 9: WatchGuard Firewalls Lab

Lecture 186 Introduction to WatchGuard and Course

Lecture 187 WatchGuard Firewall Hardware Models

Lecture 188 WatchGuard Firewall Licensing

Lecture 189 WatchGuard FireboxV (Virtual Firewalls)

Lecture 190 Unboxing WatchGuard Firewall

Lecture 191 WatchGuard Firewall Hardware Descriptions

Lecture 192 WatchGuard Firewall Out of Box Experience

Lecture 193 WatchGuard Firewall - Watchguard System Manager

Lecture 194 WatchGuard First Time Setup Wizard (Web UI)

Lecture 195 WatchGuard Firewall - Web UI Management

Lecture 196 WatchGuard WSM Setup and Administration

Lecture 197 WatchGuard WSM Network

Lecture 198 WatchGuard WSM Firewall Policies

Lecture 199 WatchGuard WSM VPN

Lecture 200 WatchGuard - How to connect to SSL VPN

Lecture 201 WatchGuard WSM Subscription Services

Lecture 202 WatchGuard WSM Diagnostic Tools

Lecture 203 WatchGuard WSM Firecluster

Lecture 204 HTTPS Content Inspection with WatchGuard Firewalls

Lecture 205 WatchGuard Web UI Configurations

Lecture 206 WatchGuard Web UI Diagnostic Tools

Lecture 207 WatchGuard Web UI Firmware Update

Lecture 208 What is WatchGuard Cloud?

Lecture 209 Beyond Firewalls: Exploring Other WatchGuard Services

Section 10: Cisco Networking Labs

Lecture 210 Introduction

Lecture 211 What is Cisco Modeling Labs?

Lecture 212 What is Cisco Packet Tracer?

Lecture 213 Why Learn Cisco?

Lecture 214 CCNA vs CCST

Lecture 215 Cisco Network Engineers

Lecture 216 Initial Lab Setup

Lecture 217 Add Static IP to Desktop/Server Device

Lecture 218 Desktop VNC and Console

Lecture 219 Monitor Resource Usage

Lecture 220 Delete Devices

Lecture 221 Delete Labs

Lecture 222 CML Tools

Lecture 223 Set NTP Client Configuration

Lecture 224 Setup SNMPv2 to Monitoring Server

Lecture 225 Set a VLAN IP Address

Lecture 226 Enable Console Passwords + Encrypt Local Passwords

Lecture 227 Save Configuration Best Practices

Lecture 228 AAA Switch Setup (TACACS+)

Lecture 229 Common Switching Architecture Fundamentals

Lecture 230 Understanding Switch Stacking in Cisco

Lecture 231 Access VLAN Fundamentals

Lecture 232 Trunk VLANs and Native VLANs in Cisco Switches

Lecture 233 Voice VLAN Fundamentals

Lecture 234 VLAN Real World Example

Lecture 235 PVST and Rapid Spanning Tree (RPST) Configuration

Lecture 236 Spanning Tree Loop Prevention Mechanisms

Lecture 237 Multiple Spanning Tree (MST) Configuration

Lecture 238 Layer 2 Etherchannel Configuration

Lecture 239 Layer 3 Etherchannel Configuration

Lecture 240 Port Security Configuration

Lecture 241 802.1X Configuration

Lecture 242 DHCP Snooping

Lecture 243 ARP Poisoning

Lecture 244 Static Routing

Lecture 245 Default Routing

Lecture 246 Port Address Translation (PAT)

Lecture 247 Cisco Router Port Forwarding

Lecture 248 Security Considerations with Port Forwarding on Cisco Routers

Lecture 249 Hot Standby Router Protocol (HSRP)

Lecture 250 Virtual Router Redundancy Protocol (VRRP)

Lecture 251 Gateway Load Balancing Protocol (GLBP)

Lecture 252 EIGRP Lab

Lecture 253 Modifying EIGRP Metrics

Lecture 254 EIGRP Authentication

Lecture 255 Using Loopback Interfaces in Dynamic Routing Labs

Lecture 256 EIGRP Summarization

Lecture 257 EIGRP Static Neighbors

Lecture 258 Modify EIGRP Hello and Hold Timers

Lecture 259 EIGRP Variance

Lecture 260 Single Area OSPF

Lecture 261 Multi Area OSPF

Lecture 262 OSPF Security

Lecture 263 How to influence OSPF DR/BDR Elections

Lecture 264 OSPF Hello and Dead Timers

Lecture 265 OSPF Stub Areas: A Beginner's Handbook

Lecture 266 OSPF Stub Area Configurations

Lecture 267 OSPF NSSA Stub Area Configurations

Lecture 268 OSPF Reconvergence

Lecture 269 Internal Border Gateway Protocol (iBGP)

Lecture 270 External Border Gateway Protocol (eBGP)

Lecture 271 Using Null0 Routes to Block Traffic

Lecture 272 How to Refresh IP BGP Routing Tables

Lecture 273 How to obtain BGP ASN Numbers

Lecture 274 EIGRP vs OSPF vs iBGP | In Modern Routing

Lecture 275 BGP Path Control Methods

Lecture 276 Prefix-List Demonstration

Lecture 277 Route Maps

Lecture 278 Cisco Router - DHCP Server Configuration

Lecture 279 Verifying the DHCP Configuration

Lecture 280 Cisco Router - DHCP Relay Configuration

Lecture 281 Cisco DHCP Options on Routers: A Comprehensive Guide

Lecture 282 QoS Theory Summary

Lecture 283 Key Components of Cisco QoS

Lecture 284 Basic QoS Configuration on Cisco Routers

Lecture 285 Advanced QoS Configuration on Cisco Routers

Lecture 286 Implementing Traffic Shaping on Routers

Lecture 287 Traffic Shaping - Bandwidth vs Bandwidth Remaining

Lecture 288 Implementing Traffic Policing

Lecture 289 Traffic Shaping vs Traffic Policing

Lecture 290 Configuring LLQ (Low Latency Queuing) on Routers

Lecture 291 Real-World Example: Configuring LLQ (Low Latency Queuing)

Lecture 292 Network Based Application Recognition (NBAR)

Lecture 293 Weighted Random Early Detection

Lecture 294 Cisco AutoQoS: Simplifying QoS for Beginners

Lecture 295 Monitoring and Troubleshooting QoS Issues

Lecture 296 Control Plane Policing

Section 11: Cisco Networking - IPv6 Labs

Lecture 297 A Detailed Overview of IPv6

Lecture 298 IPv6 Address Format

Lecture 299 Building our Default Lab

Lecture 300 How to setup an IPv6 Address on an Interface

Lecture 301 How to Dual-Stack IPv6 and IPv6 Addresses

Lecture 302 IPv6 on Servers

Lecture 303 IPv6 Static Routing

Lecture 304 IPv6 Default Routing

Lecture 305 OSPFv3

Lecture 306 BGP for IPv6

Lecture 307 IPv6 EUI-64

Lecture 308 Stateless Address Autoconfiguration (SLAAC)

Lecture 309 Stateful DHCPv6

Lecture 310 Stateless DHCPv6

Lecture 311 NPD Overview

Lecture 312 Access Control Lists (ACLs)

Lecture 313 Tunneling IPv6 over IPv4

Lecture 314 Basic IPv6 Troubleshooting Tools and Common IPv6 Issues

Section 12: Additional Cisco Security for our Networks

Lecture 315 Understanding Cisco ISE (Identity Services Engine)

Lecture 316 Understanding Cisco Umbrella

Lecture 317 Cisco Secure Email Gateway

Lecture 318 Cisco Secure Web Appliance

Lecture 319 Cisco DUO

Section 13: Cisco Packet Tracer Networking Labs

Lecture 320 Initial Lab Description

Lecture 321 General Device Setup - Lab Setup

Lecture 322 General Device Setup - Set Clock | NTP Client Configuration

Lecture 323 General Device Setup - Set a MOTD and Login Banner

Lecture 324 General Device Setup - Enable Console Passwords + Encrypt Local Passwords

Lecture 325 General Device Setup - Save Configuration Best Practices

Lecture 326 General Device Setup - AAA Setup (TACACS+)

Lecture 327 TACACS+ vs RADIUS

Lecture 328 Syslog to Monitor Server

Lecture 329 Logging in a Cisco Router and Switch Memory

Lecture 330 Cisco Discovery Protocol (CDP) and Link Layer Discovery Protocol (LLDP)

Lecture 331 Mac Address Table - Handy Troubleshooting Tips

Lecture 332 SNMP Configuration to Monitor Server

Lecture 333 Understanding MIBs and OIDs in Monitoring Cisco Routers and Switches

Lecture 334 Netflow Configuration to Monitor Server

Lecture 335 VLAN (Virtual Local Area Network)

Lecture 336 Trunk and Access Ports

Lecture 337 Native VLANs

Lecture 338 Routing Between VLANs (Router on a Stick)

Lecture 339 Layer 3 Switches vs Router on a Stick

Lecture 340 Voice VLAN and Cisco CUCME (Cisco Unified Communications Manager Express)

Lecture 341 Rapid Spanning Tree (RSTP)

Lecture 342 Port Channels

Lecture 343 Port Security

Lecture 344 BPDUGuard Default

Lecture 345 Storm Control: Protecting Against Broadcast Storms

Lecture 346 802.1x (Dot1X)

Lecture 347 DHCP Server

Lecture 348 DHCP Relay

Lecture 349 Static Routing

Lecture 350 Default Routing

Lecture 351 Floating Static Routes

Lecture 352 Floating Default Route Configuration

Lecture 353 RIPv2

Lecture 354 EIGRP

Lecture 355 EIGRP Metrics and Path Selection

Lecture 356 EIGRP Variance

Lecture 357 EIGRP Static Neighbor and Authentication

Lecture 358 EIGRP Passive Interfaces

Lecture 359 Standard Access Lists

Lecture 360 Extended Access Lists

Lecture 361 Named Access Lists

Lecture 362 Port Address Translation (PAT)

Lecture 363 Cisco Router Port Forwarding

Lecture 364 Hot Standby Router Protocol (HSRP)

Lecture 365 Single Area OSPF

Lecture 366 Multi Area OSPF

Lecture 367 OSPF Lab Setup

Lecture 368 OSPF Passive Interfaces

Lecture 369 External Border Gateway Protocol (eBGP)

Lecture 370 Understanding BGP Routes: Full Routing Table vs. Partial Routing Table

Lecture 371 Internal Border Gateway Protocol (iBGP)

Lecture 372 What is QoS? (Quality of Service)

Lecture 373 Quality of Service Configuration (QoS)

Lecture 374 Upgrade Switch IOS version via TFTP

Lecture 375 Upgrade Router IOS version via TFTP

Lecture 376 Understanding TFTP and TFTP Servers in Cisco Networks

Lecture 377 GRE VPN Tunnel

Lecture 378 IKEv2 VPN

Lecture 379 Secret Tip to Cisco Packet Tracer

Section 14: Cisco Small Business Device Simulation

Lecture 380 Introduction to Course

Lecture 381 How to get the most out of this Course

Lecture 382 Emulator and Simulation Tools

Lecture 383 Glossary of Key Terms

Lecture 384 Cisco Small Business Router Comparisons

Lecture 385 Cisco Small Business Switch Comparisons

Lecture 386 Cisco Small Business Dashboard

Lecture 387 Cisco Small Business Wireless Access Point Comparisons

Lecture 388 Cisco Small Business Warranty

Lecture 389 Cisco Meraki

Lecture 390 Switch - Status and Monitoring

Lecture 391 Switch - Administration

Lecture 392 Switch - Port Management, Smartport and VLAN

Lecture 393 Switch - Spanning Tree

Lecture 394 Switch - Diagnostic Tools

Lecture 395 Switch - IPv4 Configuration

Lecture 396 Switch - DNS Settings

Lecture 397 Switch - Security Features

Lecture 398 Switch - SSH Access and CLI Configuration

Lecture 399 Switch - Access Control Lists (ACLs)

Lecture 400 Switch - Quality of Service

Lecture 401 Switch - SNMP (Simple Network Management Protocol)

Lecture 402 Switch - Firmware Updating

Lecture 403 Switch - Cisco Small Business Switch Stacking

Lecture 404 Cisco CBS350 Switch Stacking

Lecture 405 Router - Status and Statistics

Lecture 406 Router - Administration

Lecture 407 Router - System Configuration Settings

Lecture 408 Router - WAN (Wide Area Network)

Lecture 409 What is a DMZ in Networking?

Lecture 410 Router - LAN (Local Area Network)

Lecture 411 Router - RV340W Router Wireless

Lecture 412 Routing in a Cisco Small Business Router

Lecture 413 Router - RV Series Firewall

Lecture 414 Router - VPN (Virtual Private Network)

Lecture 415 Router - Security Features

Lecture 416 Router - QoS (Quality of Service)

Lecture 417 Cisco Business Wireless Access Point - Run Setup Wizard

Section 15: ChatGPT for IT Administrators

Lecture 418 Welcome and Course Overview

Lecture 419 Overview of ChatGPT

Lecture 420 Let's talk about ChatGPT

Lecture 421 Setting Up ChatGPT

Lecture 422 Basic Commands and Interactions

Lecture 423 Troubleshooting Common IT Issues

Lecture 424 Demo: Improving System Performance

Lecture 425 Demo: Creating a Virus and Malware Removal Procedure

Lecture 426 Server Administration

Lecture 427 Demo: Checking Event Logs

Lecture 428 Demo: Powershell and Scripting

Lecture 429 Server Migrations

Lecture 430 Microsoft 365 Administration

Lecture 431 Demo: Configuring Security Settings

Lecture 432 Automating Tasks with PowerShell

Lecture 433 Network Configuration and Management

Lecture 434 Demo: Configuring Network Devices

Lecture 435 Optimizing Network Performance

Lecture 436 Communication and Collaboration

Lecture 437 Documentation

Lecture 438 ChatGPT for Backups and Disaster Recovery

Lecture 439 Best Practices for Using ChatGPT and Ethical Considerations

Section 16: Windows Server Labs

Lecture 440 Introduction

Lecture 441 Windows Server Resource Requirements

Lecture 442 Installing Windows Server

Lecture 443 Server Manager and SConfig for Easy First Time Setup

Lecture 444 Installing Windows Admin Center

Lecture 445 Software RAID Lab

Lecture 446 Storage Spaces Lab

Lecture 447 Active Directory Domain Server Lab

Lecture 448 Using our AD DS Server

Lecture 449 Internal DNS Management (Domain Name System)

Lecture 450 DHCP Server Lab (Dynamic Host Configuration Protocol)

Lecture 451 Joining a Server to our Domain

Lecture 452 Secondary AD DS Server

Lecture 453 File Server Lab

Lecture 454 IIS Web Server Lab (Internet Information Services)

Lecture 455 RDS Lab (Remote Desktop Services)

Lecture 456 Remote Desktop Services (RDS) Licensing: A Comprehensive Guide

Lecture 457 Microsoft Antivirus and Safety Scanner Lab

Lecture 458 Manual Windows Updates Lab

Lecture 459 General Server Maintenance Tasks

Section 17: Linux - Ubuntu Server

Lecture 460 Introduction

Lecture 461 What is a Server?

Lecture 462 Server Hardware

Lecture 463 What is Linux?

Lecture 464 What is Ubuntu Server?

Lecture 465 Terminal vs GUI Interfaces for Server Management

Lecture 466 Why 22.04 and what is LTS?

Lecture 467 Download and Install Ubuntu Server

Lecture 468 Ubuntu Networking Fundamentals

Lecture 469 Updating and Upgrading Ubuntu Server

Lecture 470 Setup SSH and SSH Security (Remote Access)

Lecture 471 User Fundamentals

Lecture 472 Group Fundamentals

Lecture 473 Root User and Sudo Commands

Lecture 474 VIM vs Nano

Lecture 475 Disk and File Structures in Ubuntu

Lecture 476 File Structure Cheat Sheet

Lecture 477 MDADM - Ubuntu RAID

Lecture 478 ZFS Overview

Lecture 479 Advanced: ZFS Configuration Example

Lecture 480 Management of Files in Ubuntu Server

Lecture 481 Ubuntu File Management Cheat Sheet

Lecture 482 Transfer Files to and from Ubuntu Servers (Secure Copy Protocol)

Lecture 483 Samba File Sharing

Lecture 484 Package Installation and Management

Lecture 485 Installing a Web Server (Apache2)

Lecture 486 Ubuntu Server Firewall (UFW)

Lecture 487 Ubuntu Server Security Tips and Tricks

Lecture 488 System Processor Monitoring

Lecture 489 Disk Space Monitoring

Lecture 490 Disk Performance Monitoring

Lecture 491 Network Monitoring

Lecture 492 Disable IPV6 on Ubuntu

Lecture 493 Processes

Lecture 494 SNMP (Simple Network Management Protocol)

Lecture 495 Cron Jobs

Lecture 496 Bash Scripting Overview

Lecture 497 Ubuntu Documentation and Forums

Lecture 498 Ubuntu Pro

Section 18: Linux - Debian Server

Lecture 499 Welcome and Course Overview

Lecture 500 What is Debian?

Lecture 501 Downloading Debian

Lecture 502 Debian Minimum Hardware Requirements

Lecture 503 Preparing Virtual Machine

Lecture 504 Installing Debian

Lecture 505 Logging into your new Debian Server

Lecture 506 Introduction to the Command Line Interface (CLI)

Lecture 507 Connecting to Remote Systems via SSH

Lecture 508 Managing Software - Introduction to APT (Advanced Package Tool)

Lecture 509 Basic Networking Configuration

Lecture 510 Advanced Networking Concepts

Lecture 511 Users and Permissions

Lecture 512 Linux File and Folder Permissions: A Detailed Guide

Lecture 513 File and Process Management

Lecture 514 Understanding the Linux Filesystem

Lecture 515 Disk Management and File Systems

Lecture 516 System Logs and Monitoring

Lecture 517 Backing Up and Restoring Data

Lecture 518 Backup VMs at the Hypervisor Level

Lecture 519 Security Essentials

Lecture 520 Fail2Ban

Lecture 521 Uncomplicated Firewall (UFW)

Section 19: Linux - ZFS

Lecture 522 Introduction to Course

Lecture 523 Introduction to ZFS

Lecture 524 Ubuntu Virtual Machine Setup

Lecture 525 Installing ZFS on Ubuntu

Lecture 526 Understanding ZFS Concepts

Lecture 527 ZFS: Beyond Ubuntu

Lecture 528 Creating and Managing ZFS Pools: Mirror

Lecture 529 Creating and Managing ZFS Pools: RAIDZ

Lecture 530 Working with Datasets

Lecture 531 Using ZFS Snapshots and Clones

Lecture 532 Monitoring and Troubleshooting ZFS

Lecture 533 Advanced ZFS Features

Lecture 534 Advanced: Data Protection and Replication

Lecture 535 Advanced: Understanding ZIL and L2ARC in ZFS

Section 20: Linux - GlusterFS File Clustering

Lecture 536 Introduction to GlusterFS

Lecture 537 What is GlusterFS?

Lecture 538 Lab Environment

Lecture 539 Hosts Setup

Lecture 540 How to Install GlusterFS

Lecture 541 Adding the GlusterFS Storage

Lecture 542 Create GlusterFS Storage

Lecture 543 Configure GlusterFS Volume

Lecture 544 Arbiter Volumes

Lecture 545 Testing GlusterFS Replication and some troubleshooting tips

Lecture 546 Tuning of GlusterFS

Section 21: VoIP Administration

Lecture 547 Introduction to Course

Lecture 548 What is VoIP?

Lecture 549 Benefits and Challenges of VoIP

Lecture 550 The History of Telephony and VoIP

Lecture 551 How VoIP Works

Lecture 552 Consumer Grade VoIP

Lecture 553 The Hardware of VoIP

Lecture 554 Understanding VoIP Gateways

Lecture 555 Popular VoIP Providers

Lecture 556 Understanding IP Networks

Lecture 557 Summary of VoIP Ports

Lecture 558 Network Configuration for VoIP

Lecture 559 Demo: Router UI Configuration for VoIP

Lecture 560 Demo: Switch UI Configuration for VoIP

Lecture 561 Demo: Cisco CLI Configuration

Lecture 562 VoIP and DHCP Options

Lecture 563 IP Phone Passthrough

Lecture 564 Advanced Topic: VoIP Protocols

Lecture 565 Requirements for VoIP

Lecture 566 Demo: Signup and Download FreePBX

Lecture 567 Demo: Installing and Configuring FreePBX

Lecture 568 Demo: FreePBX Base Configuration

Lecture 569 Demo: FreePBX Extensions

Lecture 570 Demo: FreePBX Module and System Updates

Lecture 571 Demo: FreePBX Addon Modules

Lecture 572 Extra: SOHO 3CX Phone System

Lecture 573 Common VoIP Security Issues

Lecture 574 Spam and Robocalls

Lecture 575 Securing VoIP Communications

Lecture 576 Enhancing Security in the Era of Remote Work

Lecture 577 VoIP Compliance and Regulatory Considerations

Lecture 578 Call Management

Lecture 579 Integrating VoIP with Other Systems

Lecture 580 VoIP with Mobile Apps

Lecture 581 VoIP API and Customization

Lecture 582 The Importance of Backing Up Your Phone System

Lecture 583 Understanding Voicemails and Voicemail to Email

Lecture 584 Common VoIP Issues and Solutions

Lecture 585 Troubleshooting Methodology for VoIP

Lecture 586 Packet Analyzers

Lecture 587 Wireshark Sneak Peek

Lecture 588 VoIP for Personal Use

Lecture 589 Mastering VoIP in the Homelab

Lecture 590 VoIP in Business / Enterprise / Corporate

Lecture 591 VoIP Technology and Trends

Lecture 592 The Road to Becoming a VoIP Engineer

Section 22: Network and Infrastructure Monitoring

Lecture 593 Introduction

Lecture 594 Why is Infrastructure and Network Monitoring so important?

Lecture 595 What is SNMP? (Simple Network Management Protocol)

Lecture 596 Understanding SNMP: Communication Between Manager and Agents

Lecture 597 What is WMI? (Windows Management Instrumentation)

Lecture 598 What is Netflow/sFlow?

Lecture 599 Comparison of Open Source vs. Commercial Tools

Lecture 600 Understanding MIBs and OIDs in Network Management

Lecture 601 Downloading and Installing PRTG

Lecture 602 Initial look at a Monitoring System

Lecture 603 Network Device Monitoring Configuration - Switch

Lecture 604 Auto Discovery in Network Monitoring: Built-in MIBs and OIDs

Lecture 605 Infrastructure Monitoring Configuration - NAS (Network Attached Storage)

Lecture 606 Network Device Monitoring Configuration - Firewall

Lecture 607 Netflow Configuration - Firewall

Lecture 608 Understanding NetFlow: Configuration, Use Cases, Best Practices, and Benefits

Lecture 609 Windows Server Monitoring Configuration

Lecture 610 Windows Server Roles Monitoring Configuration

Lecture 611 Linux Server Monitoring Configuration

Lecture 612 The Importance of Syslogs in Network Monitoring Tools

Lecture 613 SNMPWALK

Lecture 614 Fine Tuning Monitors and Alerts

Lecture 615 Monitoring Dashboards and Network Maps

Lecture 616 Integration with Help Desk Ticketing Systems

Lecture 617 Successful Network Monitoring Implementations

Lecture 618 Lessons Learned from Monitoring Failures

Section 23: Soft Skills for IT Professionals

Lecture 619 Introduction to Course

Lecture 620 Importance of Soft Skills in Information Technology

Lecture 621 The Best IT Professionals have a mix of Technical and Soft Skills

Lecture 622 Verbal Communication Skills

Lecture 623 Verbal Communication Example

Lecture 624 Written Communication Skills

Lecture 625 Active Listening

Lecture 626 Communicating with Non-Technical Users

Lecture 627 Understanding Customer Needs

Lecture 628 Handling Difficult Customers

Lecture 629 Building Rapport with Customers

Lecture 630 Providing Excellent Customer Service

Lecture 631 Customer-Centric Mindset

Lecture 632 Analytical Thinking

Lecture 633 Creative Problem-Solving Techniques

Lecture 634 Working Effectively in a Team

Lecture 635 Conflict Resolution in the Workplace

Lecture 636 Prioritizing Tasks

Lecture 637 Managing Time Efficiently

Lecture 638 Adapting to New Technologies

Lecture 639 Continuous Learning and Improvement

Lecture 640 Understanding User Perspectives

Lecture 641 Managing Stress and Emotions

Lecture 642 Trust, Credibility, Accountability and Responsibility

Lecture 643 Mentoring and Coaching

Section 24: Resume and Cover Letters

Lecture 644 Introduction

Lecture 645 Types of Roles in IT

Lecture 646 Why a strong resume and cover letter are crucial for IT roles

Lecture 647 Understanding the IT job market

Lecture 648 Understanding the purpose of a resume

Lecture 649 Choosing the right resume format for IT role

Lecture 650 Writing effective resume headlines and summaries

Lecture 651 Identifying key skills and accomplishments to highlight

Lecture 652 IT Certifications

Lecture 653 Using action verbs and quantifying achievements

Lecture 654 References

Lecture 655 Common resume mistakes to avoid

Lecture 656 Tailoring your resume to specific IT job descriptions

Lecture 657 Linkedin Profiles

Lecture 658 Understanding the purpose of a cover letter

Lecture 659 Crafting a strong opening paragraph

Lecture 660 Highlighting relevant skills and experience

Lecture 661 My Secret Tip for Cover Letters where you lack real world experience

Lecture 662 Demonstrating knowledge of the company and position

Lecture 663 Closing with a strong call to action

Lecture 664 Common cover letter mistakes to avoid

Lecture 665 Tailoring your cover letter to specific IT job descriptions

Lecture 666 Identifying the right IT job opportunities

Lecture 667 Reviewing and optimizing your resume and cover letter

Lecture 668 Job Application Portals

Section 25: Master IT Interview

Lecture 669 Introduction

Lecture 670 The Types of Roles in IT

Lecture 671 What do to when Roles are advertised through Recruitment Agencies?

Lecture 672 Let's look at some Example Job Advertisements

Lecture 673 More Job Advertisement Examples

Lecture 674 Added Extra: Salary

Lecture 675 Mastering the Art of Discussing Salary in Job Interviews

Lecture 676 Updating your Socials for increased chances at landing an Interview

Lecture 677 Your Resume and Cover Letter

Lecture 678 IT Certifications

Lecture 679 Applying for the role

Lecture 680 Different types of Interviews

Lecture 681 You've landed an Interview, now what?

Lecture 682 What is the STAR approach?

Lecture 683 Understanding the organization

Lecture 684 Understanding the technical requirements of the role

Lecture 685 Preparing for the technical requirements of the role

Lecture 686 Common behavioral topics and questions

Lecture 687 Common Technical topics and questions

Lecture 688 Secret Tip to WOW your Interviewer!

Lecture 689 Practice, Practice and then practice some more

Lecture 690 Communicate a good first impression with your attire

Lecture 691 Positive first impressions with your body language and facial expressions

Lecture 692 Critical Thinking and Logical Reasoning

Lecture 693 How to articulate technical concepts to non-technical Interviewers

Lecture 694 How to keep your Interviewer entertained and interested in you for the role

Lecture 695 Handling nerves and anxiety when it comes to Interviews

Lecture 696 How to handle difficult interviewers or questions

Lecture 697 Strategies for recovering from mistakes or missteps

Lecture 698 Managing time and pacing during the interview

Lecture 699 Additional Tips for continued Interview success

Lecture 700 Interview Buzzwords

Lecture 701 Additional Interviews

Lecture 702 If at first you don't succeed, try again

Lecture 703 The Offer

Section 26: Mock Interview Examples

Lecture 704 (Example #1) Stefan - What is your biggest strength?

Lecture 705 (Example #2) Nick - Why do you deserve this Internal Promotion?

Lecture 706 (Example #3) Natasha - Name a time you have designed and implemented a solution

Lecture 707 (Example #4) Molly - Why do you want to leave your current role?

Lecture 708 (Example #5) Kim - Phone Interview First Contact

Lecture 709 (Example #6) John - Explain an experience with a difficult customer

Lecture 710 (Example #7) Jane - The wrong and right way when you don't know the answer

Lecture 711 (Example #8) Chris - Final Question to the Interviewer

Lecture 712 (Example #9) Bruce - Talking about meeting a key piece of criteria

Lecture 713 (Example #10) Anne - Salary Expectations

Lecture 714 (Example #11) Amir - Discussing Redundancy

Section 27: Career Advancement Guide

Lecture 715 Introduction to IT Career Advancement Guide

Lecture 716 Types of Roles in IT

Lecture 717 Types of Study Available

Lecture 718 Vendor Certifications

Lecture 719 Choosing the Right field to specialize in

Lecture 720 IT Entry Level Roles

Lecture 721 Career Advancement to Mid Level IT Roles

Lecture 722 Advancing to Senior-Level Roles in IT From Entry-Level and Mid-Level Positions

Lecture 723 Management Roles in IT and How to Progress Into Them

Lecture 724 Assessing your current skills and interests

Lecture 725 Creating a career development plan

Section 28: Business Networking

Lecture 726 Introduction to Business Networking

Lecture 727 Importance of Networking in Business

Lecture 728 Key Vocabulary

Lecture 729 Phrases for Introductions

Lecture 730 Starting Conversations

Lecture 731 Crafting Your Elevator Pitch

Lecture 732 Do's and Don'ts of Networking

Lecture 733 Effective Communication Techniques

Lecture 734 Follow-Up Strategies

Lecture 735 Practical Scenarios

Lecture 736 Interactive Exercises to Improve Professional Networking Skills

Lecture 737 Online Networking Tools and Virtual Networking Tips

Lecture 738 Virtual Networking Events: How to Prepare and Make the Most of Them

Lecture 739 How to Network effectively on X (Twitter)

Lecture 740 Professional Introduction

Lecture 741 Showing your Skills and Expertise

Lecture 742 Elevator Pitch

Lecture 743 Organising a Follow Up

Lecture 744 Example Email Follow Up

Lecture 745 Example Linkedin Follow Up

This course is designed to be accessible to everyone, regardless of prior experience.,Those looking to break into the IT industry will find this course a valuable resource.,If you're new to IT and eager to build a strong foundation, this course will guide you step-by-step through networking, systems, and much more.